Shipping Policy

How can I check out my order status?

Log in your account  to visit Order list in My Account, then you can check out your order status about whether it is shipped or partially shipped, the shipping date, tracking No., tracking website.etc.

Can I get the tracking number freely for any order?

surrod.com only freely offers tracking number for order over $15. We don’t offer tracking number for order below $15 unless you add 1.99$ cost of registered Airmail.

What will affect the delivery time?

The delivery time includes processing time and shipping time. Generally, the package can arrive in destination on time. Processing time means the time  handles the order internally. Delivery time is determined by the destination where the order is shipped to, which is the main element that affects delivery time. Moreover, the custom policy of destination country also influences the delivery time.

Instruction of shipping method

Express delivery needs more freight cost. If you want to deliver your goods via DHL, TNT, UPS, FedEx or other express forwarder, please contact surrod.com

Items will be shipped within 2 business day on payment received.

Shipping Methods

Delivery Time (Business day)

Carried by

Global Postal Service with No Tracking    

4-7 week (15-35 days)  

National Postal Service   

Global Postal Service with Tracking    

4-6 week (15-30 days)    

National Postal Service

Global Express Expedited          

 4-7 days  

DHL,Fedex ,TNT ,UPS

Powered By surrod ? 2016.

WE ACCEPT

paymethods